Common questions.
Straight answers about how we work, what it costs, and what happens after launch.
Do you build custom AI, or use existing tools?
Whichever does the job best. Where a proven tool already exists, we set it up and connect it to your systems. Where nothing fits, we build it. Either way, you own the result.
Will automation replace my staff?
That's your decision. Automation takes over repetitive tasks, so the same work needs fewer hours. Most businesses use that time to take on more work without hiring, and move their people onto customers and the jobs that need a person.
Do I need to be good with technology?
No. We set everything up for you, explain it in everyday language, and train your team until they're confident using it.
How long does it take?
The audit takes a week. Most automations are running within two to four weeks. You get a fixed timeline before any work begins.
How much does it cost?
Every engagement is a fixed fee, quoted upfront once we understand the job. No hourly billing, and no surprise invoices. The first call is free.
Will it work with the software we already use?
In most cases, yes. We connect to common tools like Xero, MYOB, Microsoft 365, Google Workspace and most CRMs, so your team keeps working where they already do.
Is our business data safe?
Yes. Everything is set up in your own accounts, so your data stays under your control. We only access what the job needs, and we handle personal information under the Australian Privacy Principles.
What kinds of businesses do you work with?
Small and medium businesses of any kind. If your team repeats the same tasks every week, there's usually something worth automating.
What support do we get after it's live?
Every build includes 30 days of support after launch at no extra cost. After that, our ongoing support plans cover changes, fixes and improvements, so you just tell us what you need and we handle it.
Still have a question?
Ask us on a free 30-minute call. We'll give you a straight answer, even if it's that you don't need us.